Fingerprint Payment and Submission Procedure
Overview
Each individual subject to the fingerprinting process must be registered through IdentoGO For payment, processing, or appointment issues please contact the IdentoGo Customer Service Center at 1-800-528-1358.
OIR does not accept fingerprint results from other vendors or other states.
Retain a copy of the IdentoGO registration receipt with Payment ID number as it will be a required Component in the electronic application submitted via the iApply portal.
OIR recommends that applicants use the digital prints option when available as it provides the most efficient and expeditious method of submitting fingerprints.
Access here, select Florida Resident or Out of State. Click "Register for Fingerprint Services" and follow the prompts. Bring a form of identification to your appointment.
If your first fingerprint submission is returned as illegible, IdentoGO requires the applicant to provide another LiveScan (i.e. Digital Prints) submission at no additional charge if it is submitted within 90 days of the first submission.
If there is not a LiveScan location nearby, applicants can submit fingerprint cards by mail. Instructions are found under the Fingerprint Card Section.
An online IdentoGO registration and payment must be made to Idemia. The fingerprint cards cannot be processed without this Payment ID.
Access here, enter your zip code to view the nearest locations, and then select "Register for Cardscan Service" to submit fingerprint cards by mail. Select "No Cards" on the Shipping Details Screen. Request fingerprint cards from FPRequest@floir.com.
Everyone must complete two FBI Applicant FD-258 fingerprint cards. Fingerprints must be performed by a technician within a law enforcement agency or other authorized entity. Most law enforcement agencies and many security companies provide civil applicant fingerprinting services.
NOTE: Please print your Payment ID from the IdentoGO website on the “REF” line of the fingerprint card. Not including your Payment ID will result in a delay of processing your Submission.
Mail completed cards with a cover letter to:
Florida Office of Insurance Regulation
Information Technology
Fingerprint Card Processing
Room B-50-A Larson Building
200 East Gaines Street
Tallahassee, Florida 32399-0326
Do NOT mail application paperwork with your fingerprint cards. All application materials must be sent directly to the appropriate unit (Property & Casualty Company Admissions or Life & Health Company Admissions) within the Office of Insurance Regulation. Failure to do so will result in a delay to your application.